Updating the firmware on a Motorola radio is a high-stakes process. If the connection is interrupted, you can "brick" the radio, turning a $400 tool into a paperweight.
You cannot update an XTS5000 using standard CPS (Customer Programming Software). You need (also known as FlashPort or RADIO Flash Tool ). This software: xts5000 firmware
Firmware is the internal operating system of your radio. In the XTS 5000 series, firmware updates (often called "HOST" and "DSP" versions) provide: Updating the firmware on a Motorola radio is
currently on your radio, or