A single stray character in the XML—like an extra space or corrupted tag—will cause SDP to fall back to "Free Edition" (limiting you to 5 technicians and no asset management).
How can I help you further with your or ServiceDesk Plus setup? manageengine servicedesk plus license xml best
Verification of the successful application can be found in the ServiceDesk Plus Registration Guide . Management Best Practices A single stray character in the XML—like an