He turns to his laptop and types the desperate string: kernel32dll download windows 7 64 bit link .

Often, the error is caused by the program trying to run, not the OS. Reinstalling the specific software or the Visual C++ Redistributable packages often solves the issue. Conclusion

If you are on a 64-bit system, your kernel32.dll is located in C:\Windows\System32 . Note that even on a 64-bit system, the folder for 64-bit files is named "System32," while 32-bit files are kept in "SysWOW64."