The (often called a "service program" or "reset tool") is proprietary software designed by Epson for authorized service centers. It is not available on the official Epson consumer support page.
Using an adjustment program to reset the counter only clears the software lock. It does not physically clean the waste ink pads. If you reset the counter without replacing or cleaning the physical pads, ink may eventually leak and damage the printer's internal components. epson m2120 adjustment program
The is not a "hack" or a "crack"—it is a legitimate service necessity. For a monochrome EcoTank that can print 6,000 pages per refill, the waste ink counter will inevitably trigger long before the printer’s mechanical life is over. The (often called a "service program" or "reset
: Download the utility and ensure your printer is connected via USB (Wi-Fi resets are often unreliable). It does not physically clean the waste ink pads
The “adjustment program” for Epson printers is unofficial utility software—often distributed outside Epson’s channels—that lets users reset certain service counters and perform low-level maintenance tasks (e.g., waste ink pad counter reset, EEPROM/service settings adjustments) on models such as the Epson M2120. It’s commonly used when the printer shows a “service required” or “waste ink pad is at the end of its service life” error.
From the list of maintenance options, select Waste ink pad counter and click OK . Check and Initialize: Check the box next to Main pad counter . Click Check to see the current usage percentage. Click Initialize to reset the counter to zero.