If your system uses a different internal name for your login (e.g., "RK" vs "user"), you may need to rename the user account via Command Prompt using wmic useraccount where name="Current Name" rename "New Name" to match what the SQL server expects.
You should see lines resembling:
Uninstall → Delete remaining folders ( C:\ElsaWin , C:\ProgramData\ElsaWin ) → Reinstall. Ensure no antivirus blocks the order server during installation.
Check if Elsawin’s servers are operational. Sometimes, server-side issues can cause connection problems. You might need to check Elsawin’s official website or contact their support to see if there are any known server issues.