Standard serial cables will not work; it must be a Null Modem configuration.
If the updater fails to recognize the device, check the following: driverack 260 updater v161 updated
Harman Professional Solutions has released an incremental update for the dbx DriveRack 260 system software. (v161) is now available for download. This update addresses legacy communication protocols and improves stability when running the updater on modern Windows operating systems. Standard serial cables will not work; it must
: This is a production-level update found on newer units. There is no official "v1.61 Updater" download; units with this version are already at the latest possible state and should not be modified. Version 1.60 Standard serial cables will not work