In Device Manager, try updating the driver manually by selecting "Scan for hardware changes". Standalone Mode:
: If modern Windows (10/11) fails to recognize the driver, running the installer in "Compatibility Mode" for Windows XP or Vista is the most common workaround. Digital Image Copier, Busbi, Windows / Mac OS - eBay UK busbi digital image copier driver extra quality
: Use the provided cleaning brush to remove dust from the internal sensor before scanning. In Device Manager, try updating the driver manually