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| Error Message | Cause | Solution | | :--- | :--- | :--- | | | Driver conflict or another process holds the port. | Reinstall BlackBerry USB drivers. Reboot PC. Uninstall Samsung Kies or iTunes. | | "Error: Device did not reset" | Battery voltage dropped below threshold during flash. | Leave the phone plugged in for 2 hours (charge via wall charger), then restart the autoloader from scratch. | | "Sahara: Protocol error" | USB cable is too long or low-quality. | Use an original BlackBerry micro-USB cable (max length 3ft). Try a USB 2.0 port (not USB 3.0). | | Phone stuck at 99% | Corrupt OS file or incompatible build. | Download a different version (e.g., downgrade from 1147 to 1047). Re-run autoloader. | | "Unknown Device" in Windows | Device is in deep brick (dead boot). | Perform a "Battery Pull & Hold" trick: Remove battery, hold Volume Up+Down, insert battery while holding. Then run autoloader. |
However, the Autoloader remains relevant. It allows the Bold 9900 to function as a "dumbphone" or a dedicated media player. Enthusiasts use Autoloaders to install modified OS versions that strip out the broken "service books" (network configuration files) to minimize error pop-ups, allowing the device to function purely over Wi-Fi. Blackberry Bold 9900 Autoloader
Ensure your BlackBerry is charged to at least 50%. A low battery during an OS flash is a recipe for disaster. Turn the phone off. | Error Message | Cause | Solution |
The BlackBerry Bold 9900 (codenamed "Dakota") has a unique hardware flaw that makes autoloaders indispensable: . Uninstall Samsung Kies or iTunes