vicidial.php (located in the directory) is the core script for the Agent Control GUI
I'll help you develop a feature related to for Vicidial (the open-source call center suite). The feature will focus on dynamic real-time priority queue rebalancing based on agent performance and call volume.
Agent enters http://your-server/vicidial.php . After authentication, AGC loads the agent’s default campaign and checks for any paused lists or closed times.
Watch as an agent logs in – you’ll see lines like: